Frequently Asked Questions

General



Can I dedupe one file against another?

No, dedupeIT is limited to one file at a time. You can buy a more functional product from the helpIT systems' range, matchIT, to handle multiple files for merge/purge or suppression. For more information, visit www.helpit.com or


I have set the wrong Nationality when installing dedupeIT? How can I correct it?

Deinstall and reinstall dedupeIT.


Can I install dedupeIT on more than one PC?

You can only install dedupeIT on one PC at a time, unless you buy additional licences.


My question isn't listed above - where can I get help?

If reading the dedupeIT User Guide or looking at the full on-line Help does not answer your question, please .


Does dedupeIT come with free technical support?

Support by email is included within the purchase price for 30 days from the date of purchase. For information about support after that period, please .



 

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